These Terms and Conditions govern your use of the Crekex platform. Please read them carefully before registering or placing any bets. By creating a Crekex account, you confirm that you have read, understood, and agreed to everything set out here.
These six points summarise the most important parts of the Crekex Terms and Conditions. The full terms below contain the complete detail.
Crekex is strictly for adults aged 18 and above. Registering on Crekex while under 18 is a violation of these Terms and will result in immediate account closure and forfeiture of any balance. Age verification may be requested at any time.
Each player is permitted one Crekex account only. Duplicate accounts — whether under the same name, same payment method, or same device — are prohibited. Crekex reserves the right to close duplicate accounts and withhold associated balances pending review.
All games on Crekex use a provably fair algorithm. Game outcomes are generated before each round begins and cannot be altered after bets are placed. Crekex does not manipulate results. Players can verify any round outcome independently using the tools provided on the platform.
Crekex processes withdrawals to bKash, Nagad, and Rocket accounts that are registered in the same name as the Crekex account. Withdrawals to third-party accounts are not permitted. This policy exists to protect players from fraud and to comply with payment processing requirements.
All bonuses and promotions offered by Crekex are subject to wagering requirements and specific terms that are communicated at the time the bonus is offered. Attempting to abuse bonus offers — including creating multiple accounts to claim bonuses repeatedly — will result in account suspension.
Crekex requires all players to engage with the platform responsibly. Players who show signs of problem gambling may be contacted by the Crekex support team. Self-exclusion and deposit limit tools are available to all players at any time. Visit the Crekex Responsible Gaming page for full details.
By accessing the Crekex website, downloading the Crekex app, or creating a Crekex account, you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These Terms form a legally binding agreement between you and Crekex.
If you do not agree with any part of these Terms and Conditions, you must not use the Crekex platform. Continued use of Crekex after any update to these Terms constitutes acceptance of the revised Terms.
These Terms and Conditions apply to all Crekex services including the website, the mobile app, all games, and all payment transactions processed through the platform.
To register and use Crekex, you must meet all of the following eligibility requirements:
Crekex reserves the right to request proof of age and identity at any point. If a player is found to be under 18, their account will be closed immediately, all winnings will be forfeited, and any deposits made will be returned after deducting any amounts already wagered.
Crekex takes underage gambling seriously. If you are aware of a minor attempting to use the platform, please contact us immediately at [email protected].
Each individual may hold only one Crekex account. Creating multiple accounts — whether under the same name, the same mobile number, the same payment method, or the same device — is strictly prohibited and will result in all associated accounts being suspended.
When registering on Crekex, you agree to provide accurate, complete, and current information. You are responsible for keeping your account information up to date. Providing false information during registration is a violation of these Terms and may result in permanent account closure.
You are responsible for maintaining the confidentiality of your Crekex account credentials. You must not share your username or password with any other person. Crekex will not be liable for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure.
Crekex accepts deposits via bKash, Nagad, and Rocket. The minimum deposit on Crekex is ৳100. Deposits are credited to your Crekex balance instantly upon confirmation from the payment provider. Crekex does not charge fees on deposits, though your payment provider may apply their own charges.
Withdrawals on Crekex are processed to the same payment method used for the most recent deposit, and the account must be registered in the same name as the Crekex account. The minimum withdrawal amount is ৳200. Crekex processes standard withdrawals within 10 minutes during normal operating conditions.
Crekex reserves the right to request identity verification before processing any withdrawal. This is a standard anti-fraud measure and is not an indication of any wrongdoing on the part of the player. Failure to complete verification when requested will result in the withdrawal being held until verification is completed.
If your withdrawal has not arrived within 30 minutes under normal conditions, contact Crekex support at [email protected] with your transaction reference number.
All bets placed on Crekex are final once confirmed. Crekex does not accept requests to cancel or modify a bet after it has been submitted. It is your responsibility to review your bet details before confirming.
Minimum and maximum bet limits apply to each game on Crekex. These limits are displayed within each game interface before you place a bet. Crekex reserves the right to adjust bet limits at any time without prior notice.
In the event of a technical fault or disconnection during a game round, Crekex will resolve the round based on the server-side game state at the time of the fault. If a round cannot be resolved fairly, all bets for that round will be voided and stakes returned to players.
Crekex offers bonuses and promotions to eligible players from time to time. Each bonus or promotion is subject to its own specific terms, including wagering requirements, minimum deposit thresholds, eligible games, and expiry dates. These specific terms are communicated at the time the bonus is offered.
General bonus rules that apply across all Crekex promotions unless otherwise stated:
Bonus abuse is taken seriously at Crekex. Accounts found to be systematically exploiting promotions will be permanently suspended without prior warning.
The following actions are strictly prohibited on the Crekex platform. Engaging in any of these activities will result in immediate account suspension and may result in legal action:
Crekex monitors platform activity continuously. Suspicious activity is flagged automatically and reviewed by the Crekex security team. Players found to be in violation of these prohibited conduct rules will have their accounts suspended and their balances held pending investigation.
All games available on Crekex use a provably fair system. This means that the outcome of every game round is determined by a cryptographic algorithm before the round begins. The algorithm uses a combination of a server seed and a client seed to generate results that neither Crekex nor the player can predict or manipulate in advance.
Players can verify the fairness of any completed round using the verification tools available within each game on Crekex. The server seed hash is published before each round, and the full server seed is revealed after the round is complete, allowing independent verification.
Crekex does not alter game results after bets have been placed. Any claim that Crekex has manipulated a game result can be investigated using the provably fair verification system. If you believe a game result is incorrect, contact Crekex support at [email protected] with the round ID and your account details.
The provably fair system is a technical guarantee, not just a policy statement. The mathematics behind it means that manipulation is computationally impossible once a round has begun.
Crekex reserves the right to suspend or close any account at any time for any of the following reasons:
When an account is suspended for investigation, the associated balance will be held until the investigation is complete. If the investigation finds no wrongdoing, the balance will be returned in full. If the investigation confirms a violation, the balance may be partially or fully forfeited depending on the nature of the violation.
Players who wish to close their own Crekex account voluntarily may do so by contacting [email protected]. Any remaining balance will be processed for withdrawal to the player's verified payment method before the account is closed.
Crekex is committed to promoting responsible gaming. The platform provides a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, and self-exclusion options. These tools are available to all Crekex players at any time through the account settings or by contacting support.
If you feel that your gambling is becoming a problem, Crekex encourages you to use the available responsible gaming tools immediately. You can set a deposit limit to control how much you spend, or request a self-exclusion period during which your account will be locked and you will not be able to access Crekex.
For full details on the responsible gaming tools available on Crekex, visit the Responsible Gaming page.
Crekex collects and processes personal data in accordance with its Privacy Policy. By registering on Crekex, you consent to the collection and use of your personal data as described in the Privacy Policy. The Privacy Policy is incorporated into these Terms and Conditions by reference.
Crekex uses your personal data to operate your account, process payments, verify your identity, prevent fraud, and comply with applicable legal obligations. Crekex does not sell your personal data to third parties. For full details on how Crekex handles your data, visit the Privacy Policy page.
Crekex provides the platform on an "as is" basis. While Crekex makes every effort to ensure the platform is available and functioning correctly at all times, Crekex does not guarantee uninterrupted access or error-free operation.
To the maximum extent permitted by applicable law, Crekex will not be liable for:
Nothing in these Terms limits Crekex's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.
Crekex reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. Crekex will notify registered players of material changes via email or an in-platform notification.
Your continued use of Crekex after the publication of updated Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using Crekex and may request account closure by contacting [email protected].
Crekex recommends reviewing these Terms periodically to stay informed of any changes. The current version is always available at crekex.live/terms-conditions.
If you have any questions about these Terms and Conditions, or if you need to raise a concern related to your Crekex account, please contact the Crekex support team:
For responsible gaming support, visit the Responsible Gaming page. For information on how Crekex handles your personal data, visit the Privacy Policy page. For frequently asked questions, visit the FAQ page.